Parking Chester Privacy Policy
Welcome to Car Parking, Chester. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and keep your data safe when you use our website and services.
What Information Do We Collect?
When you use our website or services, we may collect the following information:
✔ Personal Information – When paying for parking, your name, email, phone number, and payment details.
✔ Vehicle Information – Your car registration number when you park with us.
✔ Payment Details – We collect payment information securely if you use Hozah® Autopay.
✔ Website Usage Data – Information about how you use our website, such as visited pages and time spent.
✔ Contact Information – We may record your message if you contact us for support.
How Do We Use Your Information?
We use your information to:
✔ Process payments.
✔ Provide customer support.
✔ Improve our website and services.
✔ Send important updates about your parking or account.
✔ Keep our car park safe and secure.
We never sell or share your data with third parties for marketing purposes.
How Do We Keep Your Information Safe?
We take your security seriously and use:
✔ Secure payment systems to protect your transactions.
✔ Encryption and firewalls to protect your data from hackers.
✔ Access controls so only authorised staff can see your information.
Do We Use Cookies?
Yes, we use cookies to improve your experience on our website. Cookies help us:
✔ Remember your preferences.
✔ Make our website faster and easier to use.
✔ Understand how visitors use our site.
You can control or turn off cookies in your browser settings.
Who Do We Share Your Data With?
We only share your data with the following:
✔ Payment providers to process your payment securely.
✔ Law enforcement, if required by law, for safety or fraud prevention.
✔ Website analytics providers to improve our website experience (without identifying you personally).
Your Rights
You have the right to:
✔ Access your data.
✔ Ask us to update or delete your information.
✔ Withdraw consent for marketing emails (if you have signed up).
✔ Request a copy of the data we hold about you.
To make a request, don’t hesitate to contact us using the details below.
How Long Do We Keep Your Data?
We only keep your data for as long as necessary to:
✔ Provide our services.
✔ Meet legal and security requirements.
After this, we securely delete or anonymise your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post an update on our website if we make important changes.
Contact Us
If you have any questions about this Privacy Policy or your data, please get in touch with us:
📞 Call us: 01245 392 289
📧 Email us: [email protected]
We are happy to help with any privacy concerns you may have.